Frequently Asked Questions
Have questions? We've got answers! In our FAQ you'll find answers to frequently asked questions about our parking services. Whether you're looking for information about pre-booking a parking spot, parking subscriptions, or something else, here you'll find everything you need for a smooth parking experience.
- Are electric vehicle charging stations available?
Not all car parks have them. Check the parking description for availability.
- Are luggage trolleys available for passengers at the Interparking Krakow Airport Balice car parks?
No, luggage trolleys are not available at our car parks.
- Are the car parks guarded?
No, our car parks are not guarded but are equipped with monitoring systems.
- Are the car parks monitored?
Yes, most of our car parks are under video surveillance. Check the specific parking page for details.
- Are the electric vehicle (EV) charging stations available at the Interparking Krakow Airport Balice car parks?
Yes, EV charging stations are available at Interparking Balice. Currently, there are four double charging bays available for electric vehicles, 8 ports in total. The car park is equipped with Elocity charging stations, allowing drivers to conveniently charge their vehicles while parked, via Elocity app.
- Are the Interparking Krakow Balice car parks monitored?
Yes, both Interparking KRK and Interparking Balice car parks are monitored by CCTV surveillance systems.
- Are there parking spaces for people with disabilities available at the Interparking Krakow Airport Balice car parks?
Yes, Interparking Balice provides 10 designated parking spaces for people with disabilities, conveniently located near the parking infrastructure. These spaces are clearly marked and reserved for holders of a valid disabled parking permit. Interparking KRK does not have dedicated parking spaces for people with disabilities.
- Can I cancel my reservation?
Yes, cancellations are allowed before the reservation period starts. Use the “Manage Reservation” link in your confirmation email. A cancellation fee applies: PLN 5 for city car parks and PLN 10 for airport car parks.
- Can I change my reservation?
Yes, you can modify your reservation using the “Manage Reservation” link in your confirmation email. Changes are only possible before the reservation period begins.
- Can I enter and exit the parking multiple times during my reservation?
This depends on the product and parking type. Details are available during booking and in your confirmation.
