Frequently Asked Questions

How do I get an invoice for an online booking?

To receive an invoice, please select the “I want an invoice” option during the online booking process and provide the required billing details. If this option is not being selected, an e-receipt will be automatically issued for the reservation. The issuance of an e-receipt makes it impossible to issue a company invoice at a later stage. Invoices for companies will be issued via KSeF, while invoices for individuals will be sent in PDF format to the email address provided in the order.

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