Frequently Asked Questions

Do I have to pay for parking while charging my vehicle?

Yes, parking is also charged in this case according to the applicable price list. Vehicle charging is handled via the EloCity app, available for download in the App Store or Google Play. Complaints, payments, billing, invoices, and overall service are managed by EloCity. All technical information is available at EloCity’s phone number: +48 22 290 79 92 or via email: support@elo.city

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